Wouldn’t it be nice if you could focus on taking care of your patients rather than worrying about if your team is doing their jobs properly?
Most docs believe that “ownership mentality” is a myth. They blame their staff problems on millennials. Or on laziness. Or on staff that need to be treated like children.
And then the “experts” tell us that staff need recipes, rules, and repercussions. That everything can be systemized like a McDonald’s franchise. Or that there is a checklist for every problem.
Ha! If only it was as simple as throwing yet another manual at our teams. If you’re anything like us, I bet you’ve tried plenty of times to implement systems and been met with feet-dragging and eye-rolling. We're sure your staff are wonderful people, just like ours, but like virtually everyone else on Earth they are naturally resistant to change and most comfortable in their own little universe.